Alert Level 3 Procedures
With the New Zealand Government now having moved New Zealand to Alert Level 3 as of 11:59pm, Monday 27th, we wanted to update you on what we’re doing in order to continue looking after your needs during this time.
The dealership won’t be fully open but all departments are fully operational online & over the phone and we will have contactless servicing, sales, test driving and vehicle pick-up/drop-off options available for you.
When visiting us you can rest assured that we’ve put in place strict controls and rules around sanitation and contact tracing to keep you and our staff as safe as possible.
Measures we have taken
To ensure the safety of our team and customers include:
Contact tracing records and strict site access measures
Strict personal and site hygiene protocol including provision of PPE
Careful rostering of teams and regular staff wellness checks
Daily Safety audits
A robust social distancing policy
Thorough car sanitisation to cover all touch points
As we introduce this new fully contactless system, our usual everyday interactions with customers are going to look a little different from what you're used to. You can expect the following changes to our usual services:
Sales and Finance
Our Sales and Finance team are currently available for remote assistance and this will continue throughout level three. Test Drives will be available from Tuesday 28th April and can be done onsite at Avon City Ford, please email: email@example.com to arrange as visits are by appointment only to ensure COVID-19 protocols are met. For all Finance & Insurance enquires please email [email protected].nz
Our Vehicle Servicing will be available for bookings from Tuesday 28th April. Although you won't be able to enter our dealership, we have processes in place to provide you with the same professional level of service you're used to. Our team are here to help, and it is important to us that you and your vehicle remain cared for throughout this period.
For any queries email: [email protected]acford.co.nz
To view contact numbers/emails for specific staff members/departments please go to our 'Contact Us' page.
Rangiora: [email protected].nz
27/09/2021Ford Puma crossover enhances fuel efficiency, C02 performance and fun to drive…
16/09/2021New, self-charging, full hybrid Escape Hybrid SUV seamlessly switches automatically…
15/02/2021Ford New Zealand is very pleased to be joint winners of Canstar’s “2020 Canstar…
6/10/202032-Inch BF Goodrich All-Terrain Tyres, Fox Shock Absorbers, 3500kg Towing and…
11/08/2020It’s weird to arrive at the conclusion that the best engine in the ute…
17/07/2020FordPass Connect Arrives in New Zealand, With Ford Ranger, Everest And Transit…
13/07/2020FORD TRANSIT CUSTOM SPORT Base price: $59,990 Powertrain and economy: 2.0-litre…
1/07/2020Frequent upgrades to the Ranger have seen Ford assign weird model year designations…
18/06/2020FORD FOCUS ST Base price: $59,490 Powertrain and economy: 2.3-litre turbo-petrol…
16/06/2020Ford New Zealand is excited to announce a special addition to the Ford Mustang…
2/06/2020To highlight the breadth of the Mustang’s ability, we took the RTR along…
2/06/2020FORD MUSTANG HIGH PERFORMANCE 2.3L Base price: $67,990 Powertrain and economy:…